ARE BACKPACKS PERMITTED?
No backpacks or large bags are permitted.
+ DOES MY CHILD NEED A TICKET?
Please refer to your ticketing site for guidelines for age requirements.
+ WHAT DOES “ALL AGES ACCOMPANIED BY AN ADULT” MEAN?
If you are under 18 years old, you are required to have a responsible person, aged 18+, with you to be admitted into the venue. An adult 18+ may accompany up to two minors. Exceptions may be made on a case by case basis.
+ CAN I EXCHANGE MY TICKET?
Online tickets are transferable. If for any reason you can’t make it to the event, you can transfer your ticket to someone else (However all sales are final. No refunds.) If you do not have a copy of your tickets and an online ticket purchase needs to be looked up in our system, the purchaser must be present with their valid government-issued photo ID.
+ CAN I BRING IN MY CAMERA?
“Point and shoot” style cameras are permitted, as well as camera phones. However cameras with a detachable lens will not be allowed into the venue without an approved photo pass. Please keep in mind that photo policies vary each show as dictated to us by the headlining act.
+ HOW CAN I GET A PHOTO PASS?
If you are a member of a media outlet and would like to request a photo pass, please submit a formal, written request to firstname.lastname@example.org no later than 2 weeks prior to the concert date. Not all photo pass requests will be approved. If approved, you must sign a photo waiver which outlines the rules of shooting.
+ I BOUGHT MY TICKET FROM A THIRD PARTY TICKETING SITE. WILL I BE ALLOWED ENTRY?
Tickets purchased through a third party website such as Stubhub or Craigslist are purchased at your own discretion. When you purchase tickets from a third party, you do so at your own risk. We will not be able to verify nor assist you if your ticket is invalid. We advise only purchasing tickets from our list of official ticket outlets, as listed above.
+ HOW DO I GET CODES FOR PRE-SALES?
To get the codes for pre-sales you must be signed up for our newsletter. Make sure you customize your preferences by genre so you can stay up to date on all of the upcoming shows you love! Click HERE to sign up